SnakeGrid Transformer Support 0047

Summary

2011-06-16 Phillip Smith asked for new licence.

2011-06-17 Email contact regarding new SnakeGrid transformer version and new licence.

History

2011-06-16 Email received from Phillip Smith at NR re: Licence Request [SGRD 022]:

Same again – licence expired… any chance of getting a perpetual one?

Phillip Smith 

2011-06-17 Email reply to Phillip Smith at NR re: Licence Request [SGRD 022]:

Hi Phillip,

Could you send through an email sent from the SnakeGrid Transformer
licence dialog - we need the details from the actual machine that
the licence is required for.

Regards,
Andy

2011-06-17 Email received from Phillip Smith at NR re: Licence Request [SGRD 022]:

Unique Reference:[00188B091184]        

Install Directory:[C:\Program Files\dhp11\SnakeGrid Transformer\]                                      

Licence Number:[201008020004]                                             

Comment:[Licence file has expired] 

2011-06-17 Email to Phillip Smith at NR re: SnakeGrid? Transformer Installation Version 08.00.017:

Hi Phillip,
 
A new version of the SnakeGrid Transformer exists which includes an updated licence checking
routine. This will need to be installed before a new licence can be supplied.
 
The download page for the latest version of the SnakeGrid Transformer can be found at:
http://www.dhp11.com/foswiki/bin/view/Main/SnakeGridTransformerInstallationVersion08-00-017
 
When prompted - use the following username/password to access the above page:
Username: nr
Password: ly3affdr
 
The SnakeGrid Transformer installation can be downloaded by clicking on the appropriate link
for either MicroStation V8, MicroStation XM or MicroStation V8i.
 
After running the installation 'double click' the 'SnakeGrid Transformer' desktop icon to open
and load the latest version.
 

NOTE: You will need to install this latest version for a new licence to work (current licence
expired: 07-06-2011).
 
Let me know if you require any other information.
 
Regards,
Andy

Reply from Phillip Smith:

Andy,

Looks good, but worried that I’ve run out of favours with IM and it’ll be weeks
before I could get it installed. Any chance of getting the old one livened up
as I do not have any form of admin rights on my desktop?

Cheers,

Phill

Reply to Phillip Smith:

Hi Phillip,

I have just asked the same question - but unfortunately this is not possible.

The licence checking routine we use is from an external company. They
have recently changed the way in which their licensing routines work - this
means that any new licences we generate will not work with the older
versions of SnakeGrid Transformer - which is a bit of an annoyance.

Regards,
Andy